![]() Free return postage applies only to orders within the 45 days of shipment. You will receive an email confirmation once your return has been processed.Īt this time, we only accept returns for purchases on the SKECHERS website. Separate the pre-paid return label from your completed return form at the perforation, include your form with your item(s) in their original packaging and attach the return label to the outside of the shipping box.ĭrop off your RETURN package via a UPS access point, Find your convenient UPS drop off point location by visiting or Call UPS at 900 10 24 10 to arrange for them to pick up your package from home. If there are any existing shipping labels, stickers, or other materials on the shipping box, please remove them. You can use the original shipping box you received from the SKECHERS website, or any plain, unmarked cardboard box to ship your return. ONLY 1 shipping label needs to be attached to the outside of the boxĪll remaining labels and returns forms need to be included inside of the box for all returns. If you’re returning more than 1 item then you will need to print a return label for each item Returning more than one product from an order, please note: can be found on your email confirmationįollow returns process until you reach the Print Returns Labels page To initiate a return, here's what you need to do:Ī printer is needed to print your return labelĮnter Order Number and email address you used to place the order The original shipping costs will be returned when the return is for the total of the initial order, according to article 107 of the Law of consumers and users coupon. Please note that we will refund the amount of the product in the same payment format. ![]() If your product or your experience in the store has not met your expectations, please contact us at: or by phone: 900 927 924 (Hours: Mon-Fri 09:00 - 17:00 and Friday until 14:00, and during the period from June 1 to August 31 from: Mon-Fri 09:00 - 14:00) We strive to provide our customers with the best product, the best selection and the best service. This Return Policy does not affect legal rights, including your right to repair or price reduction in certain circumstances. Once the order has been processed, you can make a total or partial return of your online order Unfortunately we do not have the option to make an order change at the moment, we are working on its development. If for any reason you are not 100% satisfied with your purchase, we offer you the option to return our products. ![]() We also guarantee 100% satisfaction on every item you purchase from Skechers. Please note that purchases on SKECHERS websites cannot be returned to SKECHERS Retail StoresĪt Skechers, we have a legal duty to supply goods in accordance with the contract of sale you have with us. If the product is returned outside of the 60-day return period or the item is worn, damaged, or not in its original packaging, SKECHERS will be unable to honor a refund for the merchandise" Free return postage applies only to orders within the 60 days of purchase. We'll send you a confirmation as soon as your return has been processed (1-3 weeks after the return is shipped).Īt this time we only accept returns for purchases on. If there are any existing labels, stickers, or other materials on the shipping box please remove them.ĭrop off your return at any UPS-authorized shipping center. Separate the pre-paid return label from your completed return form at the perforation, include your form with your unworn item(s) in their original packaging and attach the return label to the outside of the shipping box. ![]() Select the ""Return Label"" button next to the Item(s) you would like to returnĭownload, print and complete the return form If you placed your order as a guest to initiate the return, click on ""Orders and Returns"" at the top right hand corner of the Skechers website.Įnter your order number and the email address used to place the order.
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